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Careers

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What Makes iTHINK Financial Unique?

Our personalized service.
Without it, we’d be just another financial institution!
 

Working at the Credit Union

We believe our employees are the key to our competitive advantage and success. Service Excellence is the primary goal of each employee. We define Service Excellence as building trust and respect by knowing our Members and providing the right solutions for their needs in a timely, accurate and memorable way.

To inquire about our opportunities stop by the nearest branch, fax your resume to 561.226.5407, or click on the link below to register with iTHINK Financial and start your job application:
Online Employment Application

iTHINK Financial is an Equal Opportunity Employer and participates in E-Verify. It is our policy to recruit and select applicants for employment without regard to age, sex, religion, race, creed, color, national origin, marital status, veteran status or on the basis of a disability not limiting the applicant’s ability to perform satisfactorily the job available. No question on this form is intended to secure information to be used for such discrimination. It is the policy of the iTHINK Financial to provide reasonable accommodations or assistance, upon request, to assist disabled applicants or employees in completing this application.

E-Verify
E-Verify® is a registered trademark of the U.S. Department of Homeland Security

Employee Benefits*

Benefit Coverage Begins Day One:

  • United Healthcare Medical Plan Options
  • Dental, Vision & Hearing
  • Personal Health & Wellness Program
  • Tuition Reimbursement & Student Loan Forgiveness
  • Matching 401k
  • Short & Long Term Disability
  • Life Insurance 3x Base Salary
  • Accidental Death and Dismemberment Insurance 3x Base Salary
  • Employee Assistance Program

More Valuable Benefits:

  • Vacation and Holidays
  • Competitive Salaries
  • Success Sharing Bonus
  • Long-term Career Growth Opportunities
  • Credit Union Services at no charge – online bill paying, checking, and more!
  • Employer Paid Pension
  • Recognition and Awards
  • Remote Work Options
  • Flexible Scheduling Options
  • Employee Monthly Breakfast Socials

*Benefits may vary for part-time employees.

Available Career Opportunities

Location:  1000 NW 17th Avenue, Delray Beach, FL  33487
Status: Full-Time – Non- Exempt

Primary Function:

Develop member account relationships and resolve/process account inquiries by assisting members via telephone and e-mail in a professional, prompt and efficient manner.  Maintain full knowledge of all credit union products and services and promotions for the purpose of educating members and obtaining new accounts, certificates, checking accounts, and all other opportunities affecting the membership.   

Job Duties

  • Deliver products and services to meet members’ financial needs by cross selling and referring at each touch point.
  • Provide members with the most recent accurate information about the credit union features and benefits.
  • Open member accounts and process transactions.
  • Resolve and process account inquiries.
  • Adhere to member identification guidelines.
  • Positive Attitude
  • Sales and service oriented
  • Ability to handle high call volumes
  • Ability to handle sensitive and confidential information
  • Attention to detail and quality- oriented.
  • Must have good computer skills
  • Must be able to multitask and prioritize requests
  • Flexible and adaptable
  • Exceptional conversational and problem-solving skills
  • Ability to work flexible hours to accommodate department needs as required

 Click here to apply

Status: Full-Time – Non-Exempt
                  
Primary Function: Responsible for consumer loan document preparation and processing.  Perform quality control activities as related to Loan Operations.  Contact members to advise of missing documents that are required to complete their loan process.  Speak with members and complete the TIL disclosure process. Complete additional duties as assigned.

Major Duties and 
Responsibilities

  • Process and complete quality control review on all loan documents.
  • Verify the accuracy of all information in the LOS system.
  • Contact members to complete TIL disclosure and advise of any missing documents.
  • Follow up with CU employees and members to ensure timely funding of each loan file.
  • Update LOS for all disbursement and information based on the loan file.
  • Assist members with inbound requests for title, credit, application, payoff, payment procurement, book values, loan rates and other possible inquiries.
  • Maintain a records system and procedures to monitor that the required documentation is dated, received, maintained, and prepared for optical accurately and according to Credit Union policies and procedures. 
  • Cross-sell products and services when appropriate. 
Education and Experience: Job requires a high school education level of language, math and reasoning skills and one-year experience, or an equivalent combination of education and/or work experience.  Formal position training should be supplemented with continuing education.  

Work Environment/Physical Activities: 

Ability to work in fast-paced environment. Ability to handle multiple tasks simultaneously. Work creates normal fatigue daily.  Work creates moderate stress during certain periods during daily routine.  Job does not have specific volume and pace of work standards except that the job requires that members be served in the timeliest manner possible. Job requires extensive member contact on a continual basis.



Click here to apply

Location
Southlake Branch - 1135 Mount Zion Road, Morrow, GA  30260
Barrett Parkway - 1075 Cobb Place Blvd, NW. Kennesaw, GA  30144
Marietta Branch – 647 Roswell Street NE, Marietta, GA  30060

Primary Function:

Welcome members to the Credit Union and deliver excellent service by processing accurate and efficient account transactions and maintenance. Identify member financial needs and make referrals to product and service solutions.

Major Duties and Responsibilities:

  • Welcome members to the Credit Union and thank them for their business.
  • Process accurate and efficient account transactions and maintenance.
  • Provide members with up to date information about product and service features and benefits.
  • Create and review all daily and monthly department reports ensuring timeliness and accuracy.

Education and Experience: Job requires a high school level of language, math and reasoning skills and one-year experience in a related field with equal responsibilities is acceptable and/or work experience in a financial institution with similar responsibilities.  Formal training should be supplemented with continuing education.   This is a non-exempt position.

Work Environment/Physical Activities:  Ability to work in fast-paced environment. Ability to handle multiple tasks simultaneously. Work creates normal fatigue daily.  Work creates moderate stress during certain periods during daily routine.  Job does not have specific volume and pace of work standards except that the job requires that members be served in the timeliest manner possible. Job requires extensive member contact on a continual basis.

 Click here to apply

Location:610 Delaware Avenue, Fort Pierce, FL  34950
Status: Full-Time – Non-Exempt

Primary Function: Welcome members to the Credit Union, and deliver excellent service by identifying member needs and financial solutions.  Process consumer loan applications, make loan decisions, process transactions, and account changes according to member requests and credit union policies and procedures.

Job Requirements:

  • Process accurate and timely account transactions and maintenance.
  • Provide members with the features and benefits of our current products and services in order to find solutions for their financial needs. 
  • Accurately open member and business accounts. 
  • Originate consumer loan applications and collect the necessary paperwork for loan department processing.
  • Provide back up to teller functions, as needed.
  • Solve problems based on the job's required skill level and multitask to complete daily work and other duties as assigned. 
  • Take initiative to expand your knowledge and take on additional responsibilities.

Click here to apply

Location:5859 West Atlantic Avenue, Delray Beach, FL  33484
Status: Full-Time – Non-Exempt

Primary Function: Welcome members to the Credit Union, and deliver excellent service by identifying member needs and financial solutions.  Process consumer loan applications, make loan decisions, process transactions, and account changes according to member requests and credit union policies and procedures.

Job Requirements:

  • Process accurate and timely account transactions and maintenance.
  • Provide members with the features and benefits of our current products and services in order to find solutions for their financial needs. 
  • Accurately open member and business accounts. 
  • Originate consumer loan applications and collect the necessary paperwork for loan department processing.
  • Provide back up to teller functions, as needed.
  • Solve problems based on the job's required skill level and multitask to complete daily work and other duties as assigned. 
  • Take initiative to expand your knowledge and take on additional responsibilities.
Click here to apply
The Credit Union employment decisions are based on merit, qualifications, and competence. Except where required or permitted by law, employment practices shall not be influenced or affected by virtue of an applicant's or employee's race, color, religion, gender, sexual orientation, national origin, citizenship, age, accommodational handicap, genetic information or any other characteristic protected by law. This policy governs all aspects of employment, promotion, assignment, discharge, and other terms and conditions of employment.

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